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Contact Our Team

Have a question about your account, an investment plan, or need technical support? Our team responds within 24 hours.

We're Here to Help

Whether you're a new investor with questions or an experienced trader looking for platform support, our specialists are available around the clock.

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@PrimeOnlineTradeSupport
Headquarters
Alexandroi Palli 2-18, Larisa 413 35, Greece
Support Hours
Live Chat 24 hours · 7 days
Email Response within 24h
Phone Mon–Fri · 09:00–18:00 UTC
Telegram 24 hours · 7 days
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Quick Answers

Common Support Questions

How quickly can I start investing?
After registration and KYC approval (usually within 24h), you can deposit and activate a plan immediately.
What payment methods are accepted?
We accept Bitcoin (BTC), Ethereum (ETH), USDT, BNB, and bank wire transfer. More currencies are being added regularly.
How do I withdraw my earnings?
Navigate to Wallet → Withdraw, select your method, enter the amount, and submit. Withdrawals are processed within 24–48 hours.
I forgot my password — what do I do?
Click "Forgot Password" on the login page and follow the email instructions to reset your credentials securely.
Is there a minimum withdrawal amount?
Yes, minimum withdrawal amounts depend on your selected method. Check the withdrawal page for current minimums.